What type of chocolate do you use?
We use only the finest quality Belgian couverture chocolate. This chocolate is used due to the fact it has a higher cocoa butter percentage than normal chocolate which helps it flow and be used for dipping and coating purposes.

What type of chocolate is available?
The most popular chocolate requested is milk followed by dark and white. We can also offer a range of flavoured chocolate including strawberry, orange and praline. Specific coloured chocolate is available if you wish to match to the event theme or to be different! If you have a specific requirement please contact us as we’ll do our very best to provide it.  

How does the chocolate fountain work?
The fountain is operated by a stainless steel auger (corkscrew) which transports the chocolate to the top from which it flows down creating a waterfall type effect. This motion is repeated as the chocolate falls and is collected in the basin to flow up again.

How big is your fountain?
We have a range of fountains from 19 to 47 inches. The 47 inch fountain is one of the biggest around and not very common. We assure you ours will definitely be the centrepiece at any occasion and it has 5 flowing tiers completed with illuminated base and table and stands at over 7ft when completely assembled.

What items can be dipped into the chocolate?
There is a large number of dipping items available. More popular items used are strawberries, marshmallows and mini doughnuts but really any items which aren’t crumbly or don’t slide easily off a skewer can be used!

Will the fountain be attended to?
The chocolate fountain will come with a fully trained operator who has a basic food hygiene certificate and who will ensure smooth running of the fountain. The operator will ensure all the dips, napkins and skewers are replenished during the course of the event and make sure the table is kept presentable throughout before clearing everything at the end of the event.

How long will it take to set the fountain up?
If you give us about an hour before you would like it ready for use this will be sufficient time.

How long will the fountain run for?
Usually we continue running the fountain for 3-4 hours. If required for a longer time this can be arranged. However long the event runs for we guarantee the chocolate will not run out no matter how large a function it is.

Are you able to do outdoor events?
Yes, we have a special outdoor cabinet to protect the fountain from wind and flying insects along with a marquee and generator to be able to do any sort of event.

How far do you travel?
We are able to cover any order within England.

Do you require a deposit?
Yes. A £50 non-returnable deposit is required to confirm any booking.

Please note there may be many questions which are not covered here, If you have any queries please do not hesitate to contact us.